Community Guidelines

At Tickety, our mission is to connect people through shared experiences by providing a secure and trustworthy platform for buying and selling event tickets. To maintain a vibrant and respectful community, we have established the following Community Guidelines. Adherence to these guidelines ensures a positive experience for all users.

1. Respectful Communication

We encourage open dialogue and the sharing of diverse perspectives. However, all interactions should be conducted with respect and courtesy. Harassment, hate speech, discrimination, or any form of abusive behavior will not be tolerated.

2. Authentic Listings

All event listings and ticket offers must be genuine and accurately described. Misrepresentation, including false information about event details, ticket availability, or pricing, is strictly prohibited. This ensures transparency and trust within our community.

3. Prohibited Content

Users are prohibited from posting content that promotes illegal activities, violence, or any form of exploitation. This includes, but is not limited to, the sale of counterfeit tickets, promotion of unauthorized events, or sharing explicit material.

4. Compliance with Laws and Regulations

All users must comply with applicable local, national, and international laws and regulations. This includes adherence to ticket resale laws, tax obligations, and any other legal requirements relevant to event ticket transactions.

5. No Scalping or Excessive Markups

We are committed to fair access to events for all fans. Therefore, ticket scalping or listing tickets at exorbitant prices above face value is not allowed. This practice ensures affordability and fairness in ticket distribution.

6. Privacy and Personal Information

Respect the privacy of others by not sharing personal information without consent. This includes refraining from posting contact details, addresses, or any other sensitive information of third parties.

7. Reporting Violations

If you encounter content or behavior that violates these guidelines, please report it to our support team. We will review all reports promptly and take appropriate action, which may include content removal or account suspension.

8. Consequences of Violations

Violations of these guidelines may result in actions ranging from warnings to permanent account suspension, depending on the severity and frequency of the offense. Our goal is to maintain a safe and enjoyable environment for all users.

9. Continuous Improvement

We are committed to regularly reviewing and updating our Community Guidelines to adapt to emerging challenges and community feedback. Your suggestions are welcome and valued as we strive to improve our platform.

By participating in the Tickety community, you agree to abide by these guidelines. Together, let’s build a community where everyone can enjoy events safely and fairly.

For any questions or concerns regarding these guidelines, please contact our support team at support@tickety.co.bw.