Frequently Asked Questions (FAQs)

1. What is Tickety?

Tickety is an online marketplace for buying, selling, and discovering tickets for events. Whether you’re looking for concert tickets, sports events, theater shows, or festivals, we provide a secure and reliable platform to connect buyers and sellers.

2. How do I buy tickets on Tickety?

Buying tickets is simple! Browse our event listings, select the ticket you want, complete the checkout process, and receive your ticket via email or your Tickety account.

3. Can I sell my ticket on Tickety?

Yes! If you have a ticket you no longer need, you can list it for sale on Tickety. Ensure your listing is accurate and follows our Community Guidelines.

4. How do I know if a ticket is legitimate?

We prioritize security and work with verified sellers to ensure authenticity. Additionally, all transactions are processed securely, and we offer buyer protection for certain tickets.

5. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. The available options may vary based on your location.

6. Can I get a refund if I can’t attend the event?

Refund policies vary by event and ticket seller. Please review the seller’s terms before purchasing. In cases of event cancellations, refunds are typically processed automatically.

7. What happens if my event is canceled or rescheduled?

If an event is canceled, we will notify you and process refunds as per the event organizer’s policies. For rescheduled events, your ticket will remain valid for the new date.

8. How do I contact customer support?

If you need assistance, you can reach out to our support team via support@tickety.co.bw or visit our Contact Us page.

9. Is Tickety available in my City?

Tickety operates in multiple regions, but availability may vary based on event locations.

10. How do I create an account?

To create an account, click the “Sign Up” button, enter your details, and verify your email. Once registered, you can start buying or selling tickets immediately. If you have any additional questions, feel free to contact us at support@tickety.co.bw